Compliance & Risk

Evaluate Customer Risk Score Level

evaluateCustomerRiskScore

This is a custom method used by certain partners to assess a customer's risk score level.

Permissions Required

Permissions are required for the agent to access this method.

Request Inputs

Field	Type	Size	Mandatory	Description
agentCode	String	5	Yes	Send Agent code assigned by SHIFT
userId	String	20	Yes	User ID assigned by SHIFT
userPassword	String	30	Yes	User password assigned by SHIFT
customerType	Integer	1	Yes	Fixed value "1"
customerResidenceCountry	String	3	Yes	ISO Alpha-3 (3166)
customerNationality	String	3	Yes	ISO Alpha-3 (3166)
expectedTurnover	Integer	8	Yes	Annual expected turnover
expectedReceiveCountries	String	50	Yes	Expected receiving countries (country ISO code). Separate by a comma for multivalue. E.g.: "GPR,QAT,EGY,IND"
expectedServiceTypes	String	50	Yes	Expected services-delivery types. Accepted values: 0035: CREDIT 0036: CASH 0069: CASH_TO_MOBILE 0074: CASH_TO_CARD Separate by a comma for multivalue. E.g.: "0035,0036"
occupation	String	100	Yes	See get Occupations or sector
isPep	Integer	1	Yes	Customer is PEP? Accepted values: 1: Yes, 2: No
isLocatedHighRisk	Integer	1	Yes	Is located or has dealing to high-Risk jurisdiction? Accepted values: 1: Yes, 2: No
isAdverseMedia	Integer	1	Yes	Adverse Media considered as High Risk? Accepted values: 1: Yes, 2: No

Response Outputs

Field	Type	Description
resultCode	String	See the Result Codes and Messages table
resultMessage	String
riskValue	String	E.g. LOW, MEDIUM, HIGH

SOAP Request

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:web="http://webservice/">
   <soapenv:Header/>
   <soapenv:Body>
      <web:evaluateCustomerRiskScore>
         <isPep>2</isPep>
         <isLocatedHighRisk>2</isLocatedHighRisk>
         <isAdverseMedia>2</isAdverseMedia>
         <expectedTurnover>1333</expectedTurnover>
         <customerResidenceCountry>QAT</customerResidenceCountry>
         <customerNationality>QAT</customerNationality>
         <expectedReceiveCountries>QAT</expectedReceiveCountries>
         <expectedServiceTypes>0036</expectedServiceTypes>
         <occupation>Doctor</occupation>
         <agentCode>*****</agentCode>
         <userId>*****</userId>
         <userPassword>*****</userPassword>
      </web:evaluateCustomerRiskScore>
   </soapenv:Body>
</soapenv:Envelope>

SOAP Response

<S:Envelope xmlns:S="http://schemas.xmlsoap.org/soap/envelope/">
   <S:Body>
      <ns3:evaluateCustomerRiskScoreResponse xmlns:ns2="http://xml.netbeans.org/schema/ApiSchema" xmlns:ns3="http://webservice/">
         <return>
            <ns2:resultCode>9000</ns2:resultCode>
            <ns2:resultMessage>Operation successfully</ns2:resultMessage>
            <ns2:riskValue>Medium</ns2:riskValue>
         </return>
      </ns3:evaluateCustomerRiskScoreResponse>
   </S:Body>
</S:Envelope>

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Add Supportive Documents

addSupportiveDocuments

This method is used to attach additional supportive documents to a remittance when requested by SHIFT Operations.

Maximum Documents

Maximum number of documents is 4.

Request Inputs

Field	Type	Size	Mandatory	Description
agentCode	String	5	Yes	Send Agent code assigned by SHIFT
userId	String	20	Yes	User ID assigned by SHIFT
userPassword	String	30	Yes	User password assigned by SHIFT
remittancTrackingCode	String	20	Yes	Country ISO Alpha3
lstSupprotiveDocuments	List of Objects		Yes	Repeatable object for supportive documents. See below lstSupprotiveDocuments

lstSupprotiveDocuments

lstSupprotiveDocuments Object fields

Field	Type	Size	Mandatory	Notes
documentName	String	100	Yes	Document name
documentFile	BASE64	200	Yes	BASE64 format. Max file size 2MB
fileExtension	String	3	Yes	Allowed file formats: png, jpg, pdf

Response Outputs

Field	Type	Description
resultCode	String	See the Result Codes and Messages table
resultMessage	String

SOAP Request

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:web="http://webservice/" xmlns:apis="http://xml.netbeans.org/schema/ApiSchema">
   <soapenv:Header/>
   <soapenv:Body>
      <web:addSupportiveDocuments>
         <remittancTrackingCode>42331177296</remittancTrackingCode>
         <lstSupprotiveDocuments>
            <apis:documentName>John Doe Source of Fund</apis:documentName>
            <apis:documentFile>iVBORw0KGgoA.......</apis:documentFile>
            <apis:fileExtension>PDF</apis:fileExtension>
         </lstSupprotiveDocuments>
         <agentCode>*****</agentCode>
         <userId>*****</userId>
         <userPassword>*****</userPassword>
      </web:addSupportiveDocuments>
   </soapenv:Body>
</soapenv:Envelope>

SOAP Response

<S:Envelope xmlns:S="http://schemas.xmlsoap.org/soap/envelope/">
   <S:Body>
      <ns3:addSupportiveDocumentsResponse xmlns:ns2="http://xml.netbeans.org/schema/ApiSchema" xmlns:ns3="http://webservice/">
         <return>
            <ns2:resultCode>9000</ns2:resultCode>
            <ns2:resultMessage>Operation successfully</ns2:resultMessage>
         </return>
      </ns3:addSupportiveDocumentsResponse>
   </S:Body>
</S:Envelope>